Posted under Venture Capital
from http://www.feld.com 810 days ago

It’s 2012 and the “contact information problem” is getting exponentially worse. I’ve personally been struggling with this for 20+ years since I remember going from a custom database we built at Feld Technologies (in DataFlex) to Act! to try to manage the contacts across the company. While all the technology has changed, the problem has gotten substantially worse, as every web-based and mobile app now has some kind of contact info associated with it.

Today, there is no single authoritative contact record for an individual. I’ve been through a bunch of different iterations of technology around this such as SAML, FOAF, and Oauth. I remember Firefly and Passport. I’ve been involved in a number of companies who have tried to build “clean contact lists” and tried virtually every service I’ve ever run into. I’ve completely fucked up my address book more than once, especially ...

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