Posted under Marketing
from http://www.damniwish.com 1090 days ago

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If you’re from Texas, you’ve heard of H-E-B. It’s the central Texas grocery store that people are actually proud of. It’s not because they’re a locally-sourced, organic-certified co-op. It’s because of all of the little things they do to earn customer love and word of mouth.

Here are three examples:

1. A sense of belonging
2. Customer experience
3. Take care of your people
4. Check it out: Instead of TV, you should watch…

1. A sense of belonging

H-E-B is a grocery store for Texans. Tons of salsa and barbeque sauce varieties, Shiner baked beans, Whataburger brand condiments, Mexican candy, Texas-themed coffee blends, shelves of Texas-brewed ...

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