Posted under Venture Capital
from 1583 days ago

Gainsight, a provider of customer service management software, has raised a $9 million Series A round led by Battery Ventures. The company, formerly known as Jbara Software, uses big data analytics to monitor and predict customer behavior. Gainsight previously raised about $300,000 in seed-stage funding. As part of the Series A round, Roger Lee, a general partner at Battery Ventures, has joined the board. The company also named Nick Mehta as CEO. Mehta was most recently executive-in-resident at Accel Partners, according to his LinkedIn profile, and before that was CEO at LiveOffice, a SaaS email archiving provider that was bought by Symantec in 2012.


Gainsight Raises $9 Million to Revolutionize Customer Retention Using Big Data Analytics

Battery Ventures Leads Round, SaaS Veteran Nick Mehta Joins as CEO

MOUNTAIN VIEW, CA – April 17, 2013 – Gainsight, formerly known as JBara Software, the leading Customer Success Management solution, today announced ...


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